For providers

Please ensure your invoices provide the below details to stop risk of any delayed payments:

  1. Clients NDIS number and address

  2. Your ABN

  3. Unique invoice number

  4. Breakdown of supports provided including Date of service, quantity, NDIS support item code, Description of service and rate of service that fits within the NDIS price guide.

  5. Bank account details you want the payment made into.

Our commitment to you as the provider:

  1. We will process payment to you within 7 days of receiving a valid tax invoice.

  2. Provide prompt communication of any issues identified when processing an invoice, for these to be addressed promptly and payment to be made to your organisation